Say Goodbye To Surly, Shady Plumbers.
With Avalon Rooter, You Always Get
The 5-Star Service You Deserve.
We’re Not Here Just To Make Sales.
We’re Here To Help Homeowners.
We know the kind of experience you’ve likely had with plumbing and sewer contractors.
Their technicians show up late, they’re rude, and they use high-pressure sales tactics to get you to agree to pay for whatever they suggest.
We hate that kind of sub-par service even more than you do, which is why we vowed to go above and beyond for our customers.
With Avalon Rooter, your experience matters.
We’re absolute sticklers for punctuality. If you don’t show up when you said you would, guess what? That’s a BROKEN PROMISE. And at Avalon, broken promises are unacceptable.
Of course, there are instances where an unforeseen circumstance might delay us. In those rare cases, we pick up the phone and call you IMMEDIATELY. We know how important your time is, and we’re not here to waste it.
NO Sales Pressure…EVER
Many sewer and plumbing companies put intense pressure on their technicians to SELL, SELL, SELL. It’s a terrible way to operate in this industry, especially if employees are primarily compensated based on commission. Inevitably it leads to shady sales tactics, dissatisfied customers, and an overall dirty feeling about the entire experience.
That’s why we went a different route. Our employees are paid well and are trained to do right by YOU. They recommend repairs based on the FACTS and not on what costs the most.
The Picture Of Professionalism
No matter what business you’re in, unprofessionalism rubs people the wrong way, hurts your credibility, and is just plain disrespectful to your customers.
Unfortunately, it’s EXTREMELY common in the plumbing and sewer services industry. We’ve seen it firsthand, and it is something we will NOT tolerate in our own company.
We treat every homeowner AND every home with the utmost respect and vow to always leave things better than we found them.
Communication Is Key
We don’t hide behind jargon or expect you to just take our word for it when it comes to sewer line installation or plumbing repairs. We explain what we need to do AND the reasoning behind it in a way anyone can understand.
We also stay in communication with you from the moment you first reach out to us. You’re never left wondering what to expect. We give you a clear game plan and update you along the way.
It goes without saying our techs are courteous and respectful, but they’re also CLEAN.
We HATE sloppiness and messy work, and the last thing we want is to damage or mess up your home in ANY way. That’s why we always do our best to reduce the impact to your home even when doing extensive repairs.
Unfortunately, sometimes things need to be moved, removed, or even cut into to perform plumbing repairs. If that is the case, we clean up EVERYTHING.
We go out of our way to make our presence as minimal as possible. We would rather do A LOT of extra work than disturb your day or inconvenience you even a little.
That’s why we clean up every trace we were ever there. You should NEVER have to clean up after your contractors, and with Avalon Rooter & Plumbing, you won’t.