We Solved A Homeowner’s Sewer Line
Issues With This Clever Solution
Our Problem-Solving Skills
Saved The Day!
At Avalon Rooter, we get a lot of repeat customers. Why? Because we offer you REAL solutions to your East Bay plumbing problems at a FAIR price.
Unfortunately, that’s just not normal in this industry. It’s also why this particular homeowner has relied on us for years to fix everything from a major sewer line problem to minor leaks and other hassles.
“Turned out we had a break in the sewage line underneath the porch. The house was built in the 30s, so the porch is 8 inches of solid concrete. Will found two connections to bypass the porch. It took a whole day to dig everything out, but they did a fantastic job.”
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Destroy Her Porch? Not On OUR Watch!
As Lisa mentioned, the porch was made of one solid slab of concrete, so digging through it was out of the question. Other plumbers had told her it couldn’t be done – but we came up with a plan to bypass the porch altogether.
It was hard, but precision workmanship is one of our calling cards. We were able to dig through her property and connect her home to the sewer main without messing with the impenetrable concrete porch.
The results were amazing, and we were thrilled to be able to get her property up and running and eliminate her sewer line headache.
Building Relationships – No Matter The Job
Of course, no older home is without its issues, and this one was built nearly one hundred years ago.
Over the years, we’ve repaired minor leaks, fixed her garbage disposal, and even replaced all of the piping in her shower.
For the big sewer-related stuff, our owner and founder, Will Feliciano, was always there getting his hands dirty. But sometimes, we would send other members of our awesome staff to solve her more routine plumbing problems.
At the end of the day, no matter which one of our techs shows up at your door doesn’t matter. Each and every one of us shares Avalon’s core values of trust, reliability, integrity, accountability, and customer advocacy.
A Plumber And Sewer Contractor You Can TRUST
Apart from our workmanship and ability to problem solve, the thing that stood out most about Will and Avalon was trust.
“I trust them with everything and recommend them to all my friends. He is a great guy and very honest, and it shows in the work they do.”
Building trust is the most important (and the hardest) part of being a plumbing contractor. But it’s worth the extra effort to ensure our customers always know we have their best interests at heart.
For us, nothing beats hearing we’ve earned a homeowner’s trust to the point where they recommend us to friends and family. It’s a sign our mission is paying off, and we’re living up to our signature 5-star service.
If you need help with a sewer issue in your East Bay home and want a plumber who thinks outside the box, contact Avalon Rooter for a free estimate.
