Avalon Rooter

We Care About Our East Bay Customers AND Their Neighbors

November 2, 2023
Sewer Services

At Avalon Rooter, We Care About Our East Bay
Plumbing Customers AND Their Neighbors

A Little Neighborhood Diplomacy Helps Your Project
Go Smoothly & Prevents Stressful Conflicts.

We know the kind of reputation most East Bay plumbers have…and it’s NOT good. Even if they are trustworthy and good at their job–which is rarer than you might think–they’re often pushy, rude, and TERRIBLE at communication.

For us, that’s not nearly good enough. We care about your home, your property, your EXPERIENCE working with us, and even your neighbors.

Here’s why that’s SO important….

It All Starts With Respect, Courtesy & A Friendly Attitude.

Respect is a big deal at Avalon Rooter. Just because you CAN do something doesn’t mean you should, which is why we always talk to your neighbors if our work is going to affect their property or peace of mind in ANY way.

Why do we do that?

For one thing, it’s better for you. The last thing you want is an ongoing dispute with the person who lives RIGHT next door to you. That’s a headache, no matter who you are.

It’s why we take your neighbors into consideration when doing any work on your sewer line. Keeping the peace in the neighborhood is well worth the extra conversation.

Sometimes We Need To Work On Your Neighbor’s
Property To Fix YOUR Sewer Line

Sewer work can be a tricky business because they’re technically on city property and often extend well beyond your property. In many cases, there is literally NO way to install your new sewer lateral without affecting one or more of your neighbors’ properties.

If we have to dig up your rose bushes, we’ll replant them for you. If we have to tear up your driveway, we’ll repair the concrete before we leave.

We know it’s inconvenient to have to access your property to install a new sewer line, and it’s no picnic for your neighbors, either.

While we technically don’t have to ask permission, failing to do so can be a HUGE mistake. Think about it, how would you feel if your neighbor hired a contractor who started digging into your yard without asking?

Well, even the most pleasant of your neighbors won’t like it, either, but if we come over and explain ourselves, it can be a whole different story.

The City Won’t Talk To Your Neighbors For You, But We WILL.

If you think the county or the city will help smooth things over…you probably haven’t lived in the East Bay very long….

They have plenty of other things to worry about, and–let’s face it–communication isn’t their strong suit.

Luckily, it is one of ours. We love talking to East Bay homeowners about plumbing and sewer issues, and we’re more than happy to talk to even your most curmudgeonly neighbors.

We even work with the city and county governments to make sure you are fully in compliance with local regulations.

At the end of the day, we’re not JUST plumbers. We’re problem-solvers, and we understand the value of a friendly attitude and a little neighborhood diplomacy.

Other Helpful East Bay Plumbing Blogs:

Schedule A Free Quote With Avalon Rooter!

If you are an East Bay homeowner in need of rooter, plumbing, or gas line services, please give us a call at (510) 399-8744 or get a free quote here….