Company Culture

Avalon Rooter

Avalon Rooter & Plumbing Company Culture

We’re All About Our Employees And Our Community

Most of us here at Avalon Rooter & Plumbing have previously worked for other companies in the plumbing and sewer services industry. While we’re not here to badmouth anyone, the way they did things wasn’t for us.

We didn’t like the way they treated their customers OR their employees, so when Avalon Plumbing And Rooter was founded, we decided to go in a different direction.

Our Reputation

Though Avalon Rooter as a company hasn’t been around as long as some of our competitors, our reputation already speaks for itself.

Homeowners across the East Bay have declared that Avalon Rooter & Plumbing is the go-to sewer and plumbing contractor if you want reliable service, fair prices, and courteous technicians.

Turns out just by doing a superb job and treating people respectfully you can excel in this business.

Online Reviews

So far, our strategy seems to be working. Homeowners in the East Bay have great things to say about us, and we consistently get excellent online reviews.

Here are just a few examples:

“Will and his crew inspected my sewer line and performed a sewer lateral inspection including pulling necessary permits and scheduling the test with EBMUD. Will was always very responsive and was happy to explain and answer all the questions I had. It was one of the easiest contractor experiences I’ve had. Highly recommend!”

Meagan Norris

“I can’t recommend Will and his team from Avalon Services highly enough. They executed a really difficult sewer lateral replacement for my house in Oakland. Will was incredibly communicative and responsive through the whole process, and they left my property looking completely undisturbed. Thank you again!!”

Derek Wiswell

Company Promises

Here at Avalon Rooter we have made some official promises to ourselves and our community. For the most part, it all comes down to the simple tenet of treating our customers, employees, and everyone else with courtesy and respect.

We promise to do our absolute best on EVERY job, use only products and materials we stand behind, and to conduct every aspect of our business with integrity.

Our Employees

Avalon Rooter Team Photo Uniforms Inside Garage

All our employees are paid well and are not incentivized to sell. We do it this way because we want happy, ethical employees who only want to help homeowners, not a team of hungry salesmen looking for their next bit of commission.

And we’re happy to say we’ve been very successful at that. We have a great, motivated team of skilled technicians who go above and beyond for the homeowners they work with in the community.

We take care of our employees because they are what makes Avalon Plumbing And Rooter what it is. We let them take time off more or less whenever they want, and we never make them work nights or weekends.

Not everyone does it like that, but we know that happy employees who get to spend time with their families are a lot better than the disgruntled, overworked kind.